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SUPPORT DIRECTORY
CONTACT INFORMATION
KOZOROG© Alpine Equipment · Support Desk
1. OFFICIAL SUPPORT CHANNELS
For order status, sizing inquiries, product technical specifications, or shipping updates, contact our team directly:
Primary Support:[email protected]
General Inquiries:[email protected]
Operating Hours: Monday – Friday, 09:00 – 18:00 CET. Average response time: < 24 business hours.
2. LEGAL & ARBITRATION NOTICE
Formal legal notices and arbitration claims must be submitted in writing to our designated European jurisdiction address under Belgian law. Electronic notices may also be sent with confirmed delivery receipt to [email protected].